Frequently Asked Questions: Hitz Infinity Disposable

General Product Information

What is the Hitz Infinity Disposable?

The Hitz Infinity is a premium, all-in-one vaping device designed for longevity and potency. Unlike standard disposables that run out quickly, the “Infinity” line features a high-capacity tank (typically 2g/2000mg ) and a rechargeable battery, ensuring you get maximum usage out of every device.

How many puffs does the Hitz Infinity have?

While puff counts vary based on how long you drag, the Hitz Infinity is engineered to provide 3,000+ puffs. For a moderate user, this device can last anywhere from 1 to 2 weeks of consistent use.

What is the difference between “Edition One” and “Emerald Edition”?

Edition One: This is the flagship release, featuring the brand’s original, fan-favorite signature strains. It is the standard for the Hitz experience.
Emerald Edition: This is a specialized tier often focusing on “Green” profiles—top-shelf strains that emphasize exotic gas, pine, and earth terpenes (like OG Kushes or Diesels) or exclusive limited-run flavors.

Troubleshooting & Usage

How do I charge my Hitz Infinity?

The device features a USB-C charging port (usually located at the bottom).
Plug a standard USB-C cable into the device.
Connect to a low-voltage power source (laptop or standard wall block).
Important: Avoid using high-voltage “Fast Chargers” (like MacBook chargers), as they can overheat the battery. Charge for 30–45 minutes.

Why is my Hitz Infinity blinking?

A blinking light typically means one of two things:
Low Battery: The device needs to be recharged.
Connection Time-out: If you pull for too long (over 8-10 seconds), the safety cutoff will activate and blink.

My vape is clogged. How do I fix it?

Clogging is common with high-potency oils (Live Resin/Liquid Diamonds) because they are thick. To clear it:
Warm it up: Hold the device in your hand for a few minutes or place it near a warm (not hot) source.
Pull Hard: Once the oil is slightly warmed, take a strong, sharp pull to clear the airway.
Storage: Always store your Hitz Infinity upright to prevent oil from settling in the mouthpiece.

Safety & Authenticity

Is the Hitz Infinity refillable?

No. The device is rechargeable but not refillable. Attempting to open the tank to refill it will damage the internal pressure seal and cause leaks. Once the oil is gone, the device should be recycled.

How do I know if my Hitz Infinity is real?

Counterfeits exist in the market. Always check the packaging for a QR Code or a scratch-off verification sticker. Scan this code to be directed to the official lab results (COA) or brand verification page.